FAQ’s

How do I purchase tickets?

Tickets can be ordered online, by phone or in person. Learn more about ordering tickets by visiting Tickets, online.

Where does NYCO perform?

NYCO’s main performance venue to Grace Church on-the-Hill, located at 300 Lonsdale Road. View area map here.

What should I wear?

There is no dress code. Anything that makes you feel comfortable is fine. Most people wear business clothes or slightly dressy casual clothes.

Cologne, Perfumes and other Scented Products

In the interest of other patrons, please be considerate of those in the audience who may have allergies or chemical sensitivity, and refrain from wearing scented products such as colognes or perfumes.

When should I arrive?

We suggest that you plan to arrive 30 minutes before the scheduled start time. This will allow time to find a seat, relax and read the programme notes. In the interest of all patrons and performers, and to minimize any distractions, latecomers will be admitted between movements.

Also, remember that pre-concert chats take place 30 minutes before the performance. These chats cover the themes of the main performance piece, and many find them beneficial in further enjoying the music.

How long is a typical NYCO performance?

Performance length varies, depending on repertoire, but a typical performance runs approximately two hours, including one fifteen minute intermission.

When do I applaud?

Most artists appreciate applause at any time during a performance. Until the late nineteenth century and even into the twentieth century, it was customary for audiences to applaud at the end of every section of a piece, and some movements were even given an immediate encore if the applause was great enough.

Modern audiences, however, tend to wait until the end of an entire piece to clap. Why? Holding applause between movements is considered to be respectful to the performers’ concentration and mindful of musical continuity.

What if I need to cough?

Everyone gets the urge to cough, and the less worried you are about coughing, the less likely you are to feel the urge. So chances are you’ll feel less need to cough if you are prepared:

• If you have a cold, then take come cough medicine in advance and bring unwrapped lozenges with you. Have a few handy when the music begins.
• Try to “bury” your cough in a load passage of music. If this is impossible and you begin to cough a lot, then it is perfectly acceptable and appropriate to quietly exit the hall. The front-of-house volunteers will tell you when you are able to re-enter the concert.

Can I take photographs?

Cameras and other recording devices are not permitted in the sanctuary.

What about cellular phones?

Please be sure to turn off your cell phones, pagers and all other audible electronic devices (including watch alarms) before the concert begins.

Can I bring my children?

Absolutely! NYCO encourages exposing classical music to children of all ages.

We believe music is for everyone!